A 99.9% Server Uptime
Our cloud website hosting platform is based on a stable, enterprise–grade hardware configuration and a significantly customized version of Linux. That is why, no matter what your site is, or how many site visitors you have, or even if there’s a DDoS attack, our hosting servers will stay up and running and your sites will remain accessible online.
All our Linux cloud website hosting packages plans come with a 99.9% server uptime guarantee. And no matter which datacenter you pick, our guarantee stays the same.
A 99.9% Network Uptime
Along with our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on top–hole hardware elements furnished by Juniper. Besides, on every router, we have set up a firewall with an intricate algorithm as a way to filter out all dubious requests.
In this way, in each of our data centers – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter and in our Australian datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting services in each datacenter.
A 30–Day Money–Back Guarantee
Despite the fact that we have done our best to minimize all potential risks with our cloud hosting packages and regardless of the fact that our company offers top–quality technical support, there are times when the client is simply not happy with what we have to offer. Or he has to migrate to a more powerful web hosting solution, such as a virtual private server or a dedicated hosting server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you aren’t completely pleased, you will receive a reimbursement.
24/7 Technical Support
If you’ve ever had to wait around for hours to get a reply, you’re aware of how frustrating this can be, particularly when your site is at stake. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Regardless of what happens or what holiday it is – our technicians will be at your disposal and they’ll get back to you in under 1 hour. And the best thing is that their average ticket response time is below 20 minutes!