Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center Section

  • In the Hosting Control Panel you can find an in–depth Help section offering a multitude of educational articles and commonly asked questions. They are compiled by our support team of practiced techs. Just fill in your question and our clever system will show you the most suitable answer.

  • Top quality support service

  • Instructional Video Clips

  • If you would rather see how an action is fulfilled or how an issue is taken care of, rather than just reading about it, then examine our collection of how–to video tutorials. They address different topics and will help you quickly find your way around our Hosting Control Panel.

  • Intuitive help center

  • A 1–Hour Response Guarantee

  • We back up all semi–dedicated servers with a 24/7 technical support service and a 1–hour support ticket response guarantee. Our competent technical support engineers will be available to you 24/7 to attend to your queries and to rectify any issue that you may chance upon. Simply submit a ticket from the Help Center and we will reply to you straight away.