1 hour ticket response
Timely support is our prime objective and this is why we’ve got a team of seasoned client support engineers who are prepared to provide a quick solution to any question that you may have. Just open your technical support ticket from the Hosting Control Panel and we’ll reply within 1 hour at the latest. Actually, we strive hard and aim for a 20–minute client support ticket response time.
An Exceptional Customer Support Service
Each member of our client care team has several years of experience in the Linux cloud website hosting packages realm and the vast majority of them have been with us for at least five years. They are all prepared to respond to all your requests in the most proficient way possible.
A User–Friendly Help Center Section
In the Hosting Control Panel you will find an easy–to–browse Help section where you can find quick suggestions on how you can use our hosting services. You can find the answers to your inquiries in the F.A.Q. library, find more info in the web hosting account administration articles or check out the step–by–step video tutorials.