Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Inquiry Reply Guarantee

  • Our client help crew is on duty round the clock to handle all of your current service tickets. Every single ticket you send to us shall be resolved within less than sixty minutes. If your issue calls for assistance from an admin, we will send the ticket to the person in charge and will inform you that the situation is being resolved.

  • Top quality support service

  • Professional Client Support Service

  • We offer 24/7/365 customer support by using a super–fast ticket platform included in your Control Panel. You may contact us whenever you want about any of the software packages that come pre–configured on the virtual server, which include the chosen Linux OS version, the server administration panel and our custom created Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Hosting Control Panel that comes as a gift in your virtual server, you can discover an informative Help section, that features everything you should have knowledge of when supervising your web sites and software packages. We have included a wide range of how–to articles and video courses that present the basic website managing responsibilities in an easy to read fashion.